Frequently Asked Questions

Everything you need to know about shopping with Giordano.

What are your shipping options and delivery times?

We offer standard and express shipping. Standard delivery typically takes 3-5 business days, while express shipping arrives within 1-2 business days depending on your location.

How can I return or exchange an item?

You can return or exchange any unworn items with original tags attached within 30 days of purchase. Simply visit our returns portal to generate a prepaid shipping label.

How do I find the right size?

Each product page features a detailed 'Size Guide' with measurements in both centimeters and inches to help you find the perfect fit for your body type.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Can I track my order after it has been shipped?

Yes, once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.

How should I care for my Giordano apparel?

To maintain the quality of your garments, we recommend following the specific care instructions on the inner label, which usually includes cold machine wash and avoiding tumble dryers.